Shipping and payment

Temporarily foreign shipments are only guaranteed with direct delivery to the home of private customers until new provisions are made.

Important information for order fulfillment

The products are vacuum packed to ensure their preservation during transport.

The goods will be shipped within the following 24/48 hours from the moment of receipt of the payment. Delivery generally takes place within 3-4 working days from the time of shipment.

Delivery by Christmas for orders completed by December 11, 2024. During the pre-Christmas and Christmas period, the times for processing orders and the related shipments may be delayed due to the increase in incoming orders and the workload of couriers.

Payment terms

Pay in a safe, fast and reliable manner by credit card, PayPal or bank transfer (advance payment).

• Payment by bank transfer: Please transfer the invoice amount corresponding to your order to the following account:
  Gourmet 3000 Ltd.
  Cassa Ruale Val di Fiemme - branch of Cavalese
  IBAN: IT91F0818434600000005350527
  BIC-CODE: CCRTIT2T50A
• Payment by credit card: We accept Visa and MasterCard; American Express not accepted.
• Payment by PayPal: You will automatically be redirected to the PayPay website where you can make the payment.

Shipping costs:

Italy

During the cold season (approximately October-March) we ship by express courier at the following rate: ITALY €14.90

During the period of the year when temperatures rise (approximately April-September) we carry out shipments at a controlled temperature by refrigerated courier or with heat-insulating packs and dry ice to guarantee the conservation of the product during transport at the following rate: ITALY €22.90

Delivery generally takes place within 3-4 working days from the time of shipment.

Austria, Germany, France, Belgium, Luxembourg, Netherlands, Denmark

During the cold season (approximately October-March) we ship by express courier at a cost of €19.90.

During the period of the year when temperatures rise (approximately April-September) we ship by express courier with heat-insulating packs and dry ice to guarantee the preservation of the product during transport at a cost of €19.90.

Delivery usually takes 4-5 working days from the time of shipment.

To get information on the status of the shipment, it is necessary to enter a mobile phone number and email address when completing the order. The courier will provide information on the shipment and tracking via SMS or EMAIL after taking charge of the shipment of the order.

Other EU countries

During the cold season (approximately October-March) we ship by express courier at a cost of €19.90.

During the period of the year when temperatures rise (approximately April-September) we ship by express courier with heat-insulating packs and dry ice to guarantee the preservation of the product during transport at a cost of €19.90.

Delivery usually takes 4-5 working days from the time of shipment.

To get information on the status of the shipment, it is necessary to enter a mobile phone number and email address when completing the order. The courier will provide information on the shipment and tracking via SMS or EMAIL after taking charge of the shipment of the order.

We are sorry but we do not ship to Norway, Malta, UK and Switzerland.

Contact

For all information regarding your order:

Email: shop@titospeck.it